Vodafone India has invested around Rs 500 crore to improve the quality of its services in New Delhi and in the National Capital Region (NCR).
The company’s managing director, Sunil Sood while speaking to the media persons, said that the company has literally set up a war room in New Delhi to tackle service issues.
In the last three months alone, telecom operators have added over 2,000 mobile towers in New Delhi to check the menace of call drops.
According to an official in Department of Telecom, as many as 2,092 mobile sites have been added in the Delhi service area in the past 12 weeks which has resulted in the call drop rate to come down considerably.
Sharing the data, the official said that Vodafone’s call drop rate has come down to 0.3-2.97% from 1.53-6.63% in New Delhi.